important alerts
Mobility and promotion alerts
- The times of promotion between shrines are determined by the security authorities in coordination with the Ministry of Hajj and Umrah. The company has nothing to do with determining the time, but the company is obligated to abide by and apply those dates, and oblige its pilgrims to do so.
- The pilgrim must adhere to the instructions of the group supervisor for ease of movement and not to overcrowd and delay the rest of the group.
- The cooperation of all pilgrims with the instructions and timings of the pilgrims makes it easier for the pilgrims to perform the rituals easily and avoid crowding.
- Free frequency transmission is available between the shrine of Mina and the Great Mosque of Mecca for those who want to go to the Haram to perform the circumambulation of al-Ifaadha and the saa’i of Hajj, and whoever wants to delay the circumambulation of al-Ifadah with the farewell circumambulation, he may do so.
Terms and obligations
- The pilgrim is committed to morals, good dealings, and the company’s regulations, and he forbids anything that contravenes the regulations and instructions.
- Separate places for men and places for women have been allocated